Quality
Support
• A structured quality system promotes
internal and external feedback into our processes
to drive continuous improvement programmes,
many of which include customer participation.
• The UK base provides a technical
centre of competence to support the wholly owned
Asian facility. This allows the development
and transfer of cost effective processes whilst
maintaining the quality levels expected by our
customers.
• Cherrytech’s after sales support
includes a Return Material Authorisation, (RMA),
process which provides us with advanced information
of any customer. In the event that product needs
to be returned to base, we can pre allocate
resource to minimise turn around time and therefore
impact to our customer. |